Refund and Returns Policy

legitketaminesuppliers.com

At legitketaminesuppliers.com, we are committed to providing you with the best shopping experience possible. we want our customers to be fully satisfied with their purchase, Please read our refund and return policy carefully to understand your rights and our procedures.

1. General Return Policy

We accept returns for most items within [timeframe, e.g., 30 days] of delivery. To qualify for a return:

The item must be unused, in its original condition, and in the original packaging.
A valid proof of purchase (e.g., order confirmation email or receipt) is required.

Order Cancellation:
If you wish to cancel an order, please contact us as soon as possible. We process orders quickly, and cancellations can only be made before the order has been shipped. Once an order has been shipped, it cannot be canceled.

2. Refund Eligibility

Once we receive and inspect your returned item, we will notify you via email of the approval or rejection of your refund.

Approved Refunds: Will be processed within [2 to 3] business days and automatically applied to your original method of payment.
Partial Refunds: May apply for items not in original condition, damaged, or missing parts.

4. How to Initiate a Return

To start a return:

Contact our Customer Service team at [info@legitketaminesuppliers.com] with your order number and reason for return.
You will receive a Return Authorization Number (RAN) and instructions on where to send the item.
Pack the item securely and include your order number.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
For approved returns, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.

6. Exchange Policy

We only replace items if they are defective or damaged. If you need an exchange, contact us at [info@legitketaminesuppliers.com], and we will guide you through the process.

7. Late or Missing Refunds

If you haven’t received your refund within [timeframe, e.g., 7 business days], please:

Check your bank account.
Contact your credit card company, as it may take additional time for your refund to be posted.
Contact us at [info@legitketaminesuppliers.com] for further assistance.

8. Cancellation Policy

Orders can be canceled within [timeframe, e.g., 24 hours] of placement for a full refund. After this period, cancellations may not be possible if the order has already been processed or shipped.